What to Do When Your Lift Needs Fixing
A stairlift is a reliable mobility solution that makes life easier, but like any mechanical device, it may require occasional repairs to keep it running smoothly. Whether your stairlift has stopped working, is making unusual noises, or is moving slower than usual, addressing issues promptly can prevent bigger problems down the road.
In this blog, we’ll cover common stairlift problems, troubleshooting tips, and when to call a professional for repairs.
Common Stairlift Problems & Troubleshooting Tips
1. Stairlift Won’t Move
If your stairlift isn’t moving at all, try these quick checks:
✅ Ensure the power switch is turned on.
✅ Check if the battery is charged—if your stairlift beeps continuously, it may need charging or a battery replacement.
✅ Make sure the seat is in the correct position—some models won’t operate unless the seat is locked in place.
✅ Look for any obstructions on the track that might be preventing movement.
2. Beeping or Warning Sounds
Hearing a constant beeping sound? This usually indicates:
🔋 Low battery – Make sure the stairlift is parked at its charging station.
🛠️ Error code alert – Some stairlifts display error codes; refer to your manual for troubleshooting steps.
🚫 Obstruction detected – Safety sensors may have detected an object on the stairs.
3. Unusual Noises (Grinding, Squeaking, or Clicking)
If your stairlift is making strange noises, possible causes include:
⚙️ Dust or debris buildup on the track – Wipe down the track and ensure it’s clear.
🛠️ Loose or worn parts – If the sound persists, a professional inspection may be needed.
🔧 Lack of lubrication – Some models require occasional lubrication; check your manual for recommendations.
4. Stairlift Stops Midway or Moves Slowly
🏠 Obstruction on the track – Clear any objects that might be blocking the lift.
🔋 Battery issue – If the stairlift runs on battery power, a weak or failing battery may cause slow movement.
🛠️ Mechanical issue – If none of the above solutions work, professional service may be required.
When to Call a Professional for Repairs
While minor issues can often be fixed with simple troubleshooting, some problems require expert repair. Call a professional if:
✔️ Your stairlift stops working completely, even after checking power and battery connections.
✔️ The safety sensors aren’t responding, or the lift won’t move past certain points.
✔️ You hear persistent grinding, clicking, or screeching noises that don’t go away with cleaning or lubrication.
✔️ The stairlift moves erratically, too fast, or too slow.
✔️ The battery no longer holds a charge, even after proper charging.
Preventive Maintenance to Avoid Costly Repairs
To keep your stairlift in top condition, follow these maintenance tips:
🔹 Keep the track clean – Wipe it down weekly to prevent dust buildup.
🔹 Park it at the charging station – This ensures the battery stays fully charged.
🔹 Test safety features regularly – Make sure the lift stops when an obstacle is in its path.
🔹 Schedule an annual professional service – A yearly check-up can catch small issues before they turn into costly repairs.
Emergency Stairlift Repairs: We’ve Got You Covered!
If your stairlift suddenly stops working and you need urgent assistance, The Stairlift Company is here to help. We offer:
🚀 Fast, same-day repairs to get your lift back in working order.
🛠️ Expert technicians trained to fix all major stairlift brands.
📞 24/7 emergency support for unexpected breakdowns.
Don’t let a broken stairlift disrupt your independence—contact us today for fast and reliable repairs!